Problem neighbours - are your tenants at fault?
In certain situations like these a landlord is stuck between a rock and a hard place, you have to keep the balance of a good relationship with the neighbours without alienating your tenants, especially if trying to achieve a long term tenancy, it may feel you have to be on the tenants “side”.
However, sometimes it’s the neighbours that are the nuisance, thinking they can report the tenants to the landlord for any minor issue and they will be asked to leave the property due to the landlord not wanting the headache when really it can be the neighbours who are the nuisance but your tenants may not have the advantage/inclination to being able to contact a landlord or the council officer. Some of the most common complaints are:
Noise during the day - if the tenants have the use of a private rear garden it’s a given they will have friends ver from time to time to sit and socialise in the garden, have a bbq, throw a birthday party. Noise during the day is something most neighbours let go over their heads and think as long as by 10/11PM the noise quiets to a reasonable level all is amicable. Unfortunately, this isn't the case for all neighbours, any slight noise irritates them and gives me cause to complain.
Neighbour lying - in some extreme cases where maybe the tenants and the neighbour have had a falling out in the past and the neighbour takes extreme unbridle to the tenant, they will contact the landlord to make up false accusations to encourage the landlord to evict them, with the neighbour feeling like they have won the war! If you suspect the tale is false, it’s always a good idea to cross examine the information you have been given and ask several questions to see if the neighbour can still tell the same information, if it is false most will get tongue tied and trip up. With asking questions the answers should flow if the tale is true, lots of “umms” and “can’t remember” would ring alarm bells and maybe the tale being told isn’t 100% the truth.
Neighbour being disruptive - the tenants may contact you to report the neighbours are being disruptive and they don’t know what to do, they have tried talking to them but got no where. In these situations there are a few things you can ask the tenant to do
Ask tenants to keep a record of any anti-social behaviour, including times, the activity causing the anti-social behaviour, when the behaviour stopped. If for example it’s music record a small snippet of how loud it is from your side for evidence.
Talk to the neighbours - arrange a meeting with the neighbour, tenants and yourself to all sit and go through any issues. Sometimes people don’t realise they are causing a nuisance so actually sitting and discussing what it was and why it annoyed you.
Mediation service - if talking between yourselves doesn’t work try going to a mediation appointment where an impartial person sits and helps to resolve through issues without been biased to any party.
Contact local authority - if talking and mediation hasn’t helped to resolve the situation contact the local authority where they are able to take action again anti-social behaviour.
Take legal action - this is the final resort and only once all the other option about have been tried and exhausted and nothing has helped the situation.
We hope the above has been useful. If you have any property related questions please don’t hesitate to contact us.